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    Vendor & Procurement

    Everything your procurement team needs

    A single page with the documents procurement, security, and legal teams typically request when evaluating an enterprise vendor. Request any document below and we'll send it under mutual NDA where required.

    Request the full packVisit Trust Center
    Documents

    What's in the vendor pack

    Data Processing Agreement (DPA)

    GDPR- and India DPDP-aligned DPA covering roles, sub-processors, transfer safeguards, and breach notification.

    Available on request

    Security Overview

    Summary of technical and organisational measures: access control, encryption in transit and at rest, secrets management, and audit logging.

    Available on request

    SLA & Support Terms

    Response and resolution targets, incident severities, business-hour coverage, and escalation paths for enterprise engagements.

    Included in engagement

    Insurance Summary

    Professional indemnity and cyber liability coverage summary suitable for procurement review.

    Available on request

    Subprocessor List

    Current sub-processors used to deliver services (hosting, email, AI providers), their purpose, and data locations.

    Reviewed annually

    DPIA Template

    Data Protection Impact Assessment template you can complete with your team when introducing new AI workloads.

    Available on request

    Responsible AI Policy

    Our principles for AI model selection, evaluation, human oversight, and bias mitigation across client engagements.

    Available on request

    DPIA Template

    Data Protection Impact Assessment template aligned to GDPR Article 35 and India DPDP Act for AI-enabled data processing.

    Available on request
    Compliance posture

    Frameworks we align to

    • GDPR (EU General Data Protection Regulation)
    • India DPDP Act 2023
    • ISO 9001:2015 quality management
    • EU AI Act — enterprise risk classification support
    • Aligned to NIST AI Risk Management Framework

    Alignment statements reflect internal practice, not third-party certification. Certification evidence, where available, is shared under NDA.

    Engagement terms

    How we contract

    • Master Services Agreement (MSA) available for review
    • Statement of Work (SOW) per engagement with fixed deliverables
    • Mutual NDA on request before commercial discussion
    • Change requests handled through documented change-order process
    • Invoicing in INR, USD, or EUR; payment terms negotiable

    Procurement contact

    For vendor questionnaires, DPAs, or a scoped RFP response, email us directly. We'll respond within one business day.

    info@zigmaneural.com

    Company Information

    Company
    Zigmapeople Private Limited
    CIN
    U78100AP2025PTC121194
    Registered Office
    India (Global · Remote-First)
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